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FAQ

How to Order 

Step1: Add the products to cart and write your delivery info, including shipping address, post code, etc.

Step2: We will send a confirmation to your Email which you supplied at step1, please check it.

Step3: Pay for your order according to confirmation email which we sent to you at step 2.

Step4: If you pay with Western Union / Money Gram, Please email us the Western Union MTCN / Money Gram code, sender's full name and money amount after you made the payment.

Step5: We send items to you and email the tracking number to you.

Step6: Receive your orders.

Return Policy 

If the order has not been shipped; please contact site Live Support for order cancellation.You will get your refund within 24 hours.

If the order has already been shipped; you may return the item to us postmarked within 15 calendar days of delivery. Before that, please contact our Live Support to inform that.
In that case we will refund you the payment excluding actual shipping fees already incurred.

If the item is defective, please contact siteLive Support and send an email to us attached a image or video file clearly showing the defect of the product. And we will give you a response within 48 hours whether we will resend the item or refund the payment to you for compensation.

For customization, please consider carefully before ordering. Because we do not accept return and replacement.

How to contact us

 

1) You can get live online help from our website.

2) You can email to us(samjerseys@hotmail.com), and your inquiry will be replied in 12 hours.